Return & Refund Policy

Last Updated: May 7, 2026

At Glow Ritual, we want you to be satisfied with your purchase. This policy explains the conditions for returns and refunds.

Return Policy

  • You can request a return within 14 days of receiving your order

  • Items must be unused, unopened, and in their original packaging

  • Products that are used, damaged, or not in original condition are not eligible for return

Return Process

  • To request a return, contact us with your order details

  • Once approved, you will be given instructions for returning the product

Return Shipping

  • Customers are responsible for return shipping charges

  • We recommend using a trackable shipping service

Refund Policy

  • Once we receive and inspect your returned item, we will notify you

  • If approved, your refund will be processed

  • Refunds are issued via Cash on Delivery adjustment or bank transfer (if applicable)

Non-Refundable Items

  • Items damaged by misuse

  • Products returned after 14 days

Damaged or Incorrect Items

  • If you receive a damaged or wrong product, contact us within 48 hours of delivery

  • We will arrange a replacement or refund at no extra cost

Order Cancellation

  • Orders can be cancelled before dispatch

  • Once shipped, cancellation is not possible

Changes to This Policy

We may update this Refund & Return Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions, feel free to contact us:
Email: glowritual88@gmail.com
Phone: 0328 1449643
Working Hours: 24 Hours (Online Support Available Anytime)
Address: Sector G11 Markaz, Islamabad